Bassam Soutou Jewellery - Concord (NSW)

Adrienn Krahl I’ve done the Lost Wax Casting: Free-Flow Wax workshop with Jaf and it was great. I’ve not only learnt some new techniques, but also had a lot of fun. Jaf is super nice, friendly and very helpful - she ensured that I got the most out of her class. I highly recommend her, she is a great teacher and an amazing human being.

Jo Had a slight issue with my engagement ring that I have had since August. Went in and spoke Taylah. Her professional approach in solving the problem was of one of the highest standards of customer service I have ever received. We had a slight hiccup with another store but as Taylah is such a super star she sorted everything out. Because of her service I bought my wedding ring also. The 5 stars are solely for Taylah, it’s a shame so of the other staff can’t take a leaf out of her book. So if you want high customer service ask for Taylah she will look after you. Thank you Taylah for everything you truly are amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️