5 /5 charlotte worth: I had such a lovely experience purchasing from this jeweller. I had previously received a beautiful vintage bracelet as a gift, but unfortunately, I lost it. I reached out via email on the off chance they might have something similar—and I was so impressed by their quick and kind response. They got back to me promptly with a few thoughtful options to choose from, making the process smooth and personal. Their customer service is exceptional, and I truly appreciate the care they put into helping me find a replacement. Highly recommend!