Moon Jewellery - Lakemba (NSW)

Suchi De Silva I was very impressed with both the customer service I received and the workmanship of a repair they did for me for a valuable bracelet. I was able to completely trust leaving my bracelet at Austgold in Dandenong. The price charged for the repair was very reasonable. Thank you

Felicity Danaher I’m absolutely in love with my engagement ring from Olivia at Austen & Blake Geelong! The entire experience was perfect, and I couldn’t be happier with my beautiful ring. Olivia was incredibly helpful throughout the entire process. It wasn’t just a sales pitch—she made sure to understand exactly what we were looking for, and gave us a personalized, one-on-one experience that made us feel truly special. The ring is everything I could have dreamed of and more. The craftsmanship is flawless, and the sparkle is breathtaking. I’ve been receiving so many compliments, and I love how it perfectly reflects my style. I also appreciated the care Olivia took in explaining the details of the ring, including the cut, clarity, and color, making sure I understood how each aspect contributed to its beauty and brilliance. We can’t thank Olivia enough for making such an important moment even more memorable. I’ll treasure this ring and the experience forever! Thank you

Martin Ca It was my first time visiting Luk Fook Jewellery in Chatswood, and it turned out to be an extremely unpleasant experience. There was a female sales assistant in her 40s to 50s whose attitude was appalling—she spoke coldly and looked at people with an air of superiority, as if she was looking down on others. The entire shopping experience was completely devoid of warmth or professionalism, which was extremely off-putting. I had originally found a gold piece that I liked, but ultimately decided not to make the purchase because of this unacceptable service. This is by far the worst and most disrespectful customer service I have ever encountered in a jewellery store. I sincerely hope Luk Fook addresses this issue, or they will continue to lose customers who, like me, leave deeply disappointed.

Liam Elphick Lovely, warm owners who helped me choose a beautiful beanie and scarf. Fantastic store with so much to choose from! Had to stop myself from splurging on everything