ND Custom Jewellery - Avoca Beach (NSW)

ANGELA FLANAGAN Have always gone here for fixing of broken chains, enlargement of rings. Service has always been brilliant, quality and time frame perfect. Love that we have this shop on our doorstep.

Evripides Kouspos Id like to call out Eleanor for her excellent service. We took my daughters broken earrings into the store to be repaired, but we didnt have a receipt as they were a Christmas gift. Eleanor advised that they could be repaired or replaced as long as we had a receipt. The following week we went back into the store with a receipt from their Doncaster store. Rather then giving us the run around, sending the earrings for repairs, and waiting 6 weeks etc Eleanor and the team (I believe the Regional Manager was there) replaced them at no extra charge. This is a perfect example of common sense customer service and moving forward Ill definitely be purchasing from Saleras Chadstone.

Lily Yasuda Cannot say enough kind things about the Natalie Marie team. My partner and I found ourselves in the unfortunate position of needing to purchase a replacement ring, after the ring we initially picked out together ended up being way too bulky, tall and just generally not my style. It was stressful and daunting to consider purchasing a new piece, and I was concerned about ordering something online (we live in the US). However, I fell in love with the Lia ring after seeing it online, and reached out to the Natalie Marie sales team to answer some questions. Georga was so kind, thoughtful and patient with us, and sent along extensive photo and video of the piece. We spent several weeks going back and forth on sizing, metal type and gemstone details, and I was able to feel fully confident by the time I placed my order. The ring arrived just 3 days after shipping, beautifully packaged and exactly what I was hoping for. If youre looking to support a small, woman-owned company that specializes in unique, handcrafted jewelry: definitely check out Natalie Marie!

Nerida Cuddy This is a real jeweller! He upsized my complicated handmade celtic knot work wedding ring - quite a few sizes bigger - perfectly. He did the same for a silver Irish ring of mine. He has shown integrity and great workmanship in the process, and his prices are great. Excellent service in the shop.