Ploy Fondooz I’m a regular at Banana Blossom in Warringah Mall, often ordering through Uber Eats and occasionally dining in. The Tokyo Chicken is my all-time favorite—the flavors are fresh and consistently delicious. The food always comes out quickly and looks appetizing.
However, my recent dine-in experience wasn’t the best. I was one of the first customers of the day, and it felt like the staff weren’t quite ready for service. When my order was called, I genuinely couldn’t hear it over the loud mall music, and I was surprised when a staff member raised their voice at my number so angrily. A bit more patience and understanding would have made a big difference.
Another issue I’ve noticed, especially with takeaway orders, is the portion size. The sauce is always quite minimal, and when I pay $5.20 for extra chicken, the portion size is quite disappointing. It often feels like there are only a couple of pieces, making it not really worth the additional cost.
Overall, while I love the flavors and freshness of the food, I hope Banana Blossom can improve both their customer service and provide better value for money, especially when it comes to portion sizes.
3 /5