3 /5 jie C: We came to The Palms after seeing the high ratings online and decided to bring my parents along. The environment is beautiful — there are so many different kinds of greenery around, which makes the whole dining experience very relaxing and enjoyable.
However, we were a bit disappointed with the food experience. We ordered the platter because the menu clearly stated that it included a chickpea fritter, and it was also shown in the photo. My parents love chickpeas, which was one of the main reasons we chose the platter. After the food arrived, we were informed that the chickpea fritter was no longer included and that the menu had not yet been updated.
Unfortunately, no alternative or compensation was offered, which made the experience disappointing for us.
Aside from this issue, everything else was quite nice. We hope the restaurant can update the menu promptly to avoid confusion for future customers.