Alloom Beauty Lounge The Salon Greenhills - East Maitland (NSW)

1 /5 Carly M: I dont ever leave bad reviews, but after the treatment I received today, you can mark my word I will never return as a customer. I have been a regular customer for quiet some time.. in fact, probably years. Today I had the owner of the shop doing my eye brows (first time with her). When I hopped up and looked in the mirror, my left eye brown was extremely thin compared to the other and both were completely out of shape. Was a shocking job. It was extremely obvious. When I politely and I mean POLITEY mentioned that she had almost completley taken off my entire eyebrow, the owner natasha completely had a melt down in front of the other customers. The way she treated me was disgusting. After she carried on and disregarded whatever i was trying to say, she told me not to worry about paying. Irrespective of this, I told her I was happy to still pay but she rudely walked off. No apology, no care or offer to see if we could try and fix the issue. The way she acted had me in complete shock. Just a complete tantrum. A little word of advice natasha, if a customer is trying to explain something to you, LISTEN and learn how to regulate your emotions like most of us adults.

5 /5 Staci Reilly: Absolutely love this salon! It’s my go-to for lashes, brows, and tanning—all under one roof, which is so convenient. The quality is consistently top-notch. The service is not only professional but also genuinely warm and personable, which makes every visit feel like a treat. Highly recommend!

1 /5 Emily G: Went into Alloom Beauty at Greenhills as my normal brow place wasn’t available. I have had my eyebrows waxed here before and thought it was good until my latest appointment. I went in and the person started mapping out my sculpt but didn’t ask me if I liked the look or even explain what they were doing which like I said I have been here before and they normally explain. She started putting the wax on, the wax was way too hot and started to burn my skin. Not only did she put two rounds of wax on, I came home to find all above my eyebrows where she did wax still had hairs everywhere. The lady even tweezed my eyebrow hairs but to my shock the amount of hair left was absolutely ridiculous. Not only do you pay $37 for a wax you then have to finish the job yourself at home. I will not be returning again and I advise everyone to find a better place as this experience was dreadful. If I could give zero stars I would.

1 /5 TNeisha Werner: Absolutely Disappointing!!! I had high hopes for this salon, so it’s quite disappointing when my experience was anything but high hopes. I walked in to the Salon at Greenhills yesterday to get a “Bronsun Hybrid Signature Brow Sculpt” as I sat in the chair the lady began to “map” my brows was ridiculous, she stated doing eyebrows wasn’t her forte she got “hired to do skin” but she’s always put on the floor rather than being in the room doing skin appointments. She then placed the hybrid dye onto my brows before even asking if I liked the mapping on my eyebrows, once she had asked if I had like the shape with the dye I had asked if she could fix up the brows and make the other thinner as one was so thick and other was thin. She replied “they will be symmetrical” to which they most definitely were NOT! Once she took the dye off she stated “the dye will continue to develop” it wasn’t left on for long enough to dye my skin. I then left and tried to get in contact with the owner she was quite good communication about coming back for a reapply with a different lady, I then came this morning down to the downstairs pop ip out the front of typo at Greenhills & the lady who reapplied the dye had a smacked looked in her face. Once she applied the dye she asked for any adjustments i then asked if she could make the inner brow more straight 3 times I had asked and she said she fixed it but it’s still very wok & uneven… Most definitely would not recommend this salon at all, Definitely DO NOT waste your money coming here

5 /5 Daughtrey Kim (Kimmee): I just had the most amazing session with Lauren for microblading/facial. Lauren was very professional and informative and made me feel so relaxed. I highly recommend Alloom Beauty and can’t wait to book my next session in. Thank you