Just Cuts St Ives - St Ives (NSW)

5 /5 Linda Brivik: Andrew gets the 5 stars for excellence in hairdressing, friendliness, excellent all round service. The lady with the red hair gets 0 stars, she is very unfriendly and unhelpful and doesn’t look at you when you try to ask questions. All other staff members are friendly and helpful enough.

1 /5 Christopher Z.: I’ve been coming here for almost two years, and Andrew has been a great hairdresser and an even better team member, demonstrating amazing professionalism. He is usually the one doing most of the work at the shop, while other hairdressers either don’t know how or simply don’t want to do it. During my recent visits in Andrew’s absence, I found some of the workers to be beyond rude. The hairdressers seemed annoyed when asked questions, and especially the guy next to the entrance didn’t even know how to greet customers. When I asked him a simple question, his response was just a blunt “NO” without any explanation. It’s a walk-in-only salon with no booking system, which is fine—not a problem. But when the alternative to Andrew is rude and less skilled hairdressers, this shop feels just like another poorly managed Just Cuts franchise.

3 /5 Curtis Cooper: I visit here regularly with my kids. However, I observed something strange here. Some of the hairdressers are doing nothing while one or a few are always busy. I know customers are making request for particular hairdressers now. I guess its probably due to different standard of service provided by them. If thats the case, it is unfair for those performing above average and I think owners should take some actions to balance the workload of the hairdressers.

5 /5 Kate: Very happy with my haircut from Mark at St ives, he listened to what I wanted & took his time to do a great hair cut

5 /5 Joe Matthews: I went to Mark today and he is a walking miracle. I have very fine hair and he did an amazing job. He has a long and distinguished background in hairdressing and is thorough and very experienced. Well worth a visit- excellent cutting.