1 /5 melandrew: Both me and my partner booked 1pm appointments, but when we arrived only 1 person could be served because they double booked people and nobody was available. Based on my observation during my 30min waiting time, they try to keep customers without considering any booking clashes.
Later that female hairdresser was obviously in a rush, finished trimming both of our hair very fast as she does not care about how it looks on you, she just wants this to be done and paid. She was not gentle either, pulling hair and nails scratching ears too.
If you speak Korean, they treat you with respect and care. If you dont speak Korean, it is hard to communicate. This used to be our go-to hairdresser, but we will not go anymore.