1 /5 Soph P: ***Sharing for awareness***
I have been to this salon many times before, as it was convenient and they got the job done.
On my last visit I got a manicure and pedicure, and after leaving the salon, my two big toes on both feet were in agony. Fast forward a few days and it was getting worse and started to develop an infection. I ended up at the medical centre and on antibiotics, told by the doctor the infection was so severe.
I called the owner to tell them of my experience and they told me to come in, when I came in, Wendy the owner was not in and I spoke to her son who refused to do anything as he didn’t have authority. For context, I was requesting a refund which wouldn’t have even covered my medical appointment or medicine I was out of pocket for. After much discussion all they were prepared to offer me was a pedicure voucher for $35. Respectfully, why would I ever want to return, so I declined. I gave up attempting to get a refund and have just counted my losses on this one.
I want to spread awareness that the salon clearly is not up to health standards and the staff are not trained properly. I should have confidence to get a pedicure without leaving with an infection in not just one, but two toes! Do not recommend.