Oz Hair and Beauty - Caringbah (NSW)

1 /5 Tony De Leede: As per the below person ..paid express delivery needed 15-20 airdryers for a business opening this Monday! Now today is Friday..and nope not getting them. They had to get it from their supplier, takes time bla bla Blazdon’t take an urgent express order!!! Mackenzie even stated we don’t keep little to no stock?! What the?? I now have to buy 20 dryers elsewhere.. no refund till they get their stock back. But they refuse to arrange pick up. As a business owner i have offered them at least 2-3 reasonable solutions and their standard scripted BS -“ we will pass on your feedback! No! Incorrect answer. Anyway do NOT order with this company. Horrible experience. Takes your money and can’t deliver as advertised ..only reason I got to write this post is I’m waiting outside one of their competitors waiting for them to open.. so I can spend another 2k plus on something I should have received by now. Shady!

1 /5 aida Naseri: I used to be a regular customer of Oz Hair and Beauty, but my recent experience has been absolutely disappointing. My order, placed before Christmas on 23th December, was lost by the post office. I’ve called and followed up multiple times, only to hear the same response: ‘We’re waiting for the post office to get back to us.’ It’s been more than a week and instead of resolving the issue, they refuse to issue a refund so I can reorder my products. Their approach has been unhelpful and dismissive, with no sense of urgency or care for their customers. I expected better service and resolution from a company I trusted. Sadly, I won’t be shopping here again.

5 /5 GG Lashy: 5 Stars! Oz Hair and Beauty has completely won me over! Their range of products is unbeatable – from top-tier haircare to must-have skincare, theyve got it all. My order arrived super fast and beautifully packaged. The website is easy to navigate, and I love the regular deals and loyalty perks. Customer service was also amazing in store where I first discovered them – quick, friendly, and helpful. This is now my go-to for all things beauty. Highly recommend!

1 /5 Phillip M: I’ve honestly had enough of this company’s relentless marketing tactics. I get that we live in an era of targeted advertising, but Oz Hair & Beauty takes it to an obnoxious extreme. At first, I tried simply scrolling past their ads, but the more I ignored them, the more frequently they appeared. Then I attempted to hide the ads from my feed, only for new ones to pop up even more aggressively. When I went as far as blocking the page, I thought I’d finally be free, but nope, they found me on other social media channels. It’s absurd. I don’t care about your Coachella campaigns and trying to reach 100K followers by the end of December, your 70% off sales, or the other 140+ active ads you’re running. This level of overexposure has made me adamantly not want to buy from you. Instead of throwing money at incessant ad placements and cringeworthy “content creators,” maybe invest in smarter, more respectful marketing strategies. You’re alienating potential customers with this approach. And for the record, if and when I need products you sell, I’ll be sure to take my business elsewhere. Enough is enough.

2 /5 Jacqueline Morris: Cant order anything during the sale. Not recognising any delivery address I put in. My usual address is the one I use all of the time with Oz Hair & Beauty but its just not accepting it. Tried 4 other random Sydney addresses and the same issue. Cant help but think, all the sales the business will miss as a result.