Petstock Mt Colah - Mount Colah (NSW)

1 /5 pboland6: I bought a rogz small dog harness from Petstock Mt Colah. It’s now a few years old but doesn’t have any noticeable wear and tear. However it has fallen apart at a critical seam on a clip that wasn’t stitched properly (manufacturing defect). No it has not been chewed. Just wasn’t properly put together. I wasn’t expecting shoddy workmanship from a premium priced product by Rogz (a company that claims to value safety). When I took it back to Petstock they were very unhelpful and didnt offer any replacement or repair or follow up with the supplier. They suggested that I was lucky that it lasted this long. Well shouldnt be a matter of luck when they sell premium products at a premium price then act like they are a $2 shop when it comes to durability and quality of product. Luckily Rogz had a more helpful and professional approach when I contacted them myself. They sent me a new harness.

3 /5 hannah pepler: Usually very very good any other day. But today I came in with my dog, on her birthday just to get her a toy and treat. And its obviously an exciting place for a dog to be so she is a little misbehavedand and pulls on the leash. And i received unsolicited and unrequested training advice from a team member I have never seen before so I assume is new,trying to sell me products I do not want. I dont appreciate the judgement on my dog they know nothing about, or the push for products.

5 /5 Ben Drury: Very convenient location with parking available behind the shop. Friendly, knowledgeable staff. They sell walnut-shell based cat litter among the usual crystal and recycled paper types, which has less odour apparently, so I am trying it out. So far so good.

4 /5 Mike Hagley: A great local pet shop, however, its pretty expensive. They WILL price match which is excellent, hence the 4 stars, however, some things dont need to be expensive. For example, dog beds are $10-$20 at Kmart. Make sure you compare prices of dog food and other items online as recommended retail price is outrageously expensive.

5 /5 Zahlia Hamer: I absolutely LOVE this store. Their range of fish products is fantastic. I do wish they had a little more non-dangly bunny toys but other than that its great and the staff are really friendly and helpful!