1 /5 S Aries: This shop doesn’t deserve even one star. Terrible service, terrible drinks, and terrible time management.
I ordered a bowl of congee and a Hong Kong milk tea at around 10:20am. The shop wasn’t busy at all. The milk tea arrived about 5 minutes later, but the colour already looked wrong. When I tasted it, it was like milk-flavoured water.
I decided to wait for my congee before asking about the milk tea, but the congee never came. By around 10:50am I was still waiting. I had already been patient for half an hour when the shop wasn’t busy pretty much empty.
Eventually I saw a staff member (possibly the owner) come out, so I waved to get her attention. She ignored my table and went back inside, probably to check the order. I saw her look at her watch, but she never came out to explain anything.
I waited another 5 minutes and still no one came to speak to me. In the end, I left the table without paying for the milk tea. I only took a small sip and it was basically just watered-down milk.
It was a very disappointing experience with extremely poor service. If you’re looking for authentic Hong Kong milk tea, go somewhere else. No wonder the shop had no customers.